Succession planning
Need a succession plan for your GP practice? We're designing and building a new kind of healthcare system for today's kind of living.
We imagine a future where our tamariki and whānau have access to world-class healthcare in Aotearoa, supported by a workforce that uses globally leading systems and technology.
Our vision
Our vision is to build a better healthcare experience that provides accessible, equitable, and smart primary care, designed around your patients and their whānau.
Modern healthcare
We bring new technology and a distinctive model of care that has been designed to solve some of the pressures faced in the healthcare system by both clinicians and patients. Healthcare anytime, anywhere and for everything you’d expect from your GP. A model where all the dots in healthcare are connected, from routine check ups to specialist referrals.
This all reduces the burden ensuring clinicians have the time to actually tend to patients and provide care that meets their needs.
This all reduces the burden ensuring clinicians have the time to actually tend to patients and provide care that meets their needs.
For everyone
We’re committed to addressing the inequities in access for Māori and underserved communities, such as LGBTQI+ and those living remotely, by providing care that is convenient and accessible through the Tend platform and in our clinics.
Tend has been built by Kiwis, for Kiwis.
Tend has been built by Kiwis, for Kiwis.
Why partner with Tend?
Happy customers
65+ yrs
Latest customer satisfaction results show 95% of patients felt their needs were met in their most recent consultation.
In our most recent workplace survey 97% of clinicians would recommend Tend as a great place to work.
Smarter and faster technology
Flexible hours and locations
Latest customer satisfaction results show 95% of patients felt their needs were met in their most recent consultation.
In our most recent workplace survey 97% of clinicians would recommend Tend as a great place to work.
Patients use the award-winning app to check their notes, order repeat prescriptions, receive their results and reminders and get notifications.
As of July 2022, 66% of appointments were done online, with 34% in-clinic.
Internally, clinicians use secure digital channels to chat to colleagues, share case notes and get support.
Flexible rosters have been designed to suit our clinician’s lifestyle. Weekend and late night shifts suit some clinicians who want better family balance.
More collaboration
More effective administration
Clinicians work as part of a care team, with workload shared best suited to skill sets.
Call volumes at our central Auckland clinic have reduced by over 80% since introducing the app.
Our clinicians and technology teams work together, collaborating and building technology that works for patients and clinicians alike.
Patients use the app to message the customer experience and care teams with reply times averaging 1 hour for an admin response and 10 hours for a clinical response.
6 steps to smooth intergration
1. Get to know each other in person
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Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
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2. Indicative offer
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Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
3. Letter of intent
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Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
4. Clinic Check
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Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
5. Purchase Agreement
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Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
6. Clinic handover and integration
Nulla nec diam eros. Ut ante turpis, hendrerit nec commodo ornare, laoreet ut ex. Phasellus nec orci ac elit ornare posuere non at dui. Vivamus aliquam arcu gravida mauris volutpat, a aliquam est porttitor. Fusce et rhoncus orci, vitae facilisis odio.
Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
Curabitur quis lacinia turpis. Etiam commodo venenatis mauris vulputate commodo. Sed non mattis nisl. Donec eget tortor a velit bibendum mattis sed et ipsum. Maecenas porttitor non lacus vel dictum.
